If you attend the 2 hour baby and child first aid class, this class is informal so you will not be required to take part in ay of the practical aspects if you don't wish to. However, you will be required to perform and will be assessed on practical aspects on all regulated qualification courses. These requirements will vary from course to course depending on the qualification. For more information, click the 'qualification' links on the 'services' page.
Can I bring my baby to the class?
Pre-crawling babies are very welcome to come along to the informal 2 Hour Baby and Child First Aid classes. The class is very baby friendly so you will be free to attend to all of your babies needs throughout the class. Unfortunately, if you attend a qualification course, children will not be permitted to attend these courses.
How do I pay?
Once you have found the class or qualification course you wish to attend, please click the 'book now' button and follow the instructions. Shortly after your payment is received, you will be sent a booking confirmation via email detailing specific course information.
Do I need to pay in full when making the booking?
All courses are limited to spaces, so to make sure your place is confirmed, full payment will be required when making all bookings for public courses. Private group bookings for informal or qualification courses will be sent an invoice that must be paid 30 days before the course date.
I can no longer attend can I have a refund? (2 Hour Baby & Child First Aid)
Up to 7 days before the class date, you can receive a refund of 50% of your class fee. Within 7 days of your class date, no refund will be issued, but you may change onto an alternative class date that has availability if adequate time before the class date is given. 'No shows' will not be eligible for a refund and will have to pay a £10 excess to rebook onto a future class date.
I can no longer attend can I have a refund? (Qualification Courses)
Payments are non-refundable within 4 weeks of the course date, but you may rearrange onto another available course date free of charge. Between 2-4 weeks before the course date, transfer onto another course will be charged a 50% course fee. 14 days prior to the course date, you cannot amend your booking, but you can transfer the course to another individual up to 24 hours before the course date (there will be an additional £20 charge if attending the paediatric first aid qualification course. Please be aware that the E-learning module will need to be completed by the learner attending the course and this will take 6 hours to complete.) No amendments can be made less than 24 hours before the course start time.