FAQs

If you attend the 2 hour baby and child first aid class, this class is informal so you will not be required to take part in ay of the practical aspects if you don't wish to. However, you will be required to perform and will be assessed on practical aspects on all regulated qualification courses. These requirements will vary from course to course depending on the qualification. For more information, click the 'qualification' links on the 'services' page.

Pre-crawling babies are very welcome to come along to the informal 2 Hour Baby and Child First Aid classes. The class is very baby friendly so you will be free to attend to all of your babies needs throughout the class. Unfortunately, if you attend a qualification course, children will not be permitted to attend these courses.

Once you have found the class or qualification course you wish to attend, please click the 'book now' button and follow the instructions. Shortly after your payment is received, you will be sent a booking confirmation via email detailing specific course information.

All courses are limited to spaces, so to make sure your place is confirmed, full payment will be required when making all bookings for public courses. Private group bookings for informal or qualification courses will be sent an invoice that must be paid 30 days before the course date.

Up to 7 days before the class date, you can receive a refund of 50% of your class fee. Within 7 days of your class date, no refund will be issued, but you may change onto an alternative class date that has availability if adequate time before the class date is given. 'No shows' will not be eligible for a refund and will have to pay a £10 excess to rebook onto a future class date.